DAD HOURS – TERMS OF USE 

1. Introduction

Dad Hours is a remote coaching platform through which fitness coaches provide fitness, health, and related programs, guidance, and educational content (“Services”). These Terms of Use (“Terms”) govern the relationship between Dad Hours (“we”, “us”, “our”) and you, the member or client (“you”, “your”). By accessing or using the Dad Hours website, app, or Services (“Site” or “App”), you agree to be bound by these Terms.

2. Payment Terms

2.1 Billing Cycle and Fees

Memberships are offered on a recurring subscription basis at the following rates (all prices in Australian Dollars, AUD):

• Monthly subscription: $23
• 3‑month subscription: $60
• 6‑month subscription: $115
• 12‑month subscription: $210

From time to time, Dad Hours may offer promotional or limited‑time pricing. Promotional pricing applies only for the period specified at purchase. Upon expiry of the promotional period, your subscription will automatically renew at the standard rate for your selected plan unless cancelled at least 24 hours prior to the renewal date. Promotional offers are subject to their own terms and may be modified or withdrawn without notice.

We will provide at least 30 days’ notice of any changes to standard pricing. Any revised pricing will apply only from your next renewal date.

2.2 Upgrading Your Subscription

You may upgrade your subscription at any time before your renewal date. You will retain access to your current plan until the end of the existing billing period. The upgraded rate will be charged at the commencement of your next billing cycle.

2.3 Downgrading Your Subscription

You may request a downgrade at any time through your account settings or by contacting our Customer Team. Downgrades are subject to the plans available at the time of your request.

Effective Date of Downgrade:
Downgrades take effect at the beginning of your next quarterly billing cycle. As subscriptions are billed in advance, no partial refunds or pro‑rata credits will be issued unless required under the Australian Consumer Law.

Your subscription will renew at the applicable rate for the downgraded plan from the effective date. If a payment cannot be processed and your subscription transitions to a lower‑tier plan, your access will adjust immediately and certain features may become limited or unavailable.

2.4 Payment Authorisation

By subscribing, you authorise Dad Hours to collect payment immediately upon signup and thereafter on an automatic monthly, quarterly, bi‑annual, or annual basis (as applicable). You will receive immediate access to the program upon successful payment.

2.5 Cancellations

If you cancel your membership, you will retain access until the end of your current billing cycle. Dad Hours does not provide refunds for membership fees. It is your responsibility to cancel prior to the renewal date.

Unless cancelled at least 24 hours before your monthly, quarterly, bi‑annual, or annual billing date, you authorise Dad Hours to charge the next applicable membership fee to your nominated payment method.

2.6 Failed Payments

If a payment attempt fails, we will retry the payment and notify you of the unsuccessful attempt. If payment cannot be processed after subsequent attempts, your subscription will be cancelled. Any outstanding fees remain payable.

2.7 No Fixed‑Term Contract

Recurring payments do not constitute a fixed‑term contract. You may cancel future recurring payments by cancelling your membership before the next billing date.

3. Privacy

Dad Hours may collect, store, use, record, and transmit personal information that you provide through the Site or App. Please refer to the Dad Hours Privacy Policy for full details. Your continued use of the Site or App constitutes your consent for Dad Hours to handle your personal information in accordance with that policy.

4. Security of Information

While we take reasonable steps to protect your information, no data transmission over the internet can be guaranteed as completely secure. Any information you transmit to us is sent at your own risk.

Once received, we will take reasonable measures to safeguard your information. You agree not to share your password, allow others to access your account, or engage in conduct that may compromise account security. We may remove or modify usernames or identifiers where appropriate.

You acknowledge that you assume all risks associated with your use of the Site or App.

5. Links to Third‑Party Sites

The Site or App may contain links to websites operated by Dad Hours, its affiliates, or third parties (“Linked Sites”). Unless expressly stated, Linked Sites are not under our control and may have separate terms and privacy policies. Dad Hours is not responsible for the content, accuracy, updates, or practices of any Linked Sites and provides such links solely for your convenience.

You access Linked Sites at your own risk. Dad Hours is not a party to any transaction between you and a Linked Site and does not endorse, guarantee, or approve any material or representations contained therein unless expressly stated.

6. Disclaimer – Use of the Site or App

Dad Hours provides all information on the Site and App (“Information”) in good faith on an “as is” basis without warranty of any kind. We do not warrant or guarantee the accuracy, adequacy, reliability, completeness, or suitability of the Information for any purpose.

We do not represent that the Information is free from errors, technical issues, typographical mistakes, viruses, or defects. You are responsible for conducting your own virus checks on any downloaded material.

The Information is not medical advice and is not intended to replace consultation with a qualified medical practitioner or healthcare provider. You should seek professional advice if you have concerns regarding your health or the suitability of any program.

7. Limitation of Liability

If you are pregnant, breastfeeding, taking medication, have a medical condition, or are unsure of your physical capability, you should seek advice from a healthcare professional before commencing any exercise or nutrition program.

To the fullest extent permitted by law, Dad Hours is not liable for any injury, loss, or damage arising from your use or inability to use the Site, App, or Information. This includes, without limitation, indirect, incidental, special, or consequential damages such as loss of data, business interruption, or lost profits.

If your use of the Site or App results in the need for servicing or replacement of equipment, Dad Hours is not responsible for those costs.

Where liability cannot be excluded, it is limited to the re‑supply of the Information or the reasonable cost of having the Information re‑supplied.

Dad Hours does not guarantee compatibility of the App with your device or the performance of the App on your wireless carrier.

8. THIRD‑PARTY MATERIAL

8.1 Certain Information made available through the Site may incorporate or reference materials originating from third parties.

8.2 You acknowledge and agree that Dad Hours bears no responsibility for reviewing, assessing, or verifying the content, accuracy, or reliability of any third‑party material. To the maximum extent permitted by law, Dad Hours provides no warranties and accepts no liability whatsoever in relation to any third‑party material.

8.3 You further agree that you will not use any third‑party material in a manner that infringes or violates the rights of any other person or entity. Dad Hours accepts no responsibility for any such use by you.

9. INTELLECTUAL PROPERTY – SITE

9.1 © Dad Hours Pty Ltd. All rights reserved.

9.2 You acknowledge and agree that all content, coding, graphics, and Information available on the Site are protected by copyright, trade mark, and other intellectual property laws, and remain the property of Dad Hours or the relevant third‑party licensors.

9.3 Except with the prior written consent of Dad Hours, no part of the Information may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form. You may, however, download and print these Terms and Conditions and the Online Privacy Policy for your personal, non‑commercial use.

9.4 All trade marks and trade names appearing on the Site are proprietary to Dad Hours and/or its affiliates. Any unauthorised use of these trade marks constitutes an infringement of the owner’s intellectual property rights. Nothing on the Site shall be construed as granting any licence or right to use any name, logo, or trade mark without the express written consent of the relevant owner.

10. CLAIMS OF COPYRIGHT INFRINGEMENT AND LICENSED APPLICATION COMPLAINTS

10.1 Dad Hours is responsible for investigating claims of intellectual property infringement.
10.2 Any questions, claims, or complaints regarding potential infringement by Dad Hours or by individuals, groups, or companies interacting with the Services may be submitted to: customerservice@dadhours.com

11. SPAM

11.1 The publication of Dad Hours’ email addresses on the Site is solely for the purpose of facilitating communications relating to services provided by Dad Hours.
11.2 Such publication does not constitute consent to receive unsolicited commercial electronic messages.

12. MEMBER SUBMISSIONS / USER‑GENERATED CONTENT

12.1 From time to time, you may be permitted to post reviews or comments regarding the Site, its features, or the programs and services offered by Dad Hours.

12.2 You irrevocably grant to Dad Hours a non‑exclusive, royalty‑free, perpetual, worldwide licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews or comments in any media. You expressly waive all moral rights in favour of Dad Hours in all jurisdictions.

12.3 You agree not to post any review or comment containing unlawful, threatening, abusive, defamatory, obscene, or infringing material. You agree to indemnify Dad Hours for any loss, cost, expense, or damage incurred as a result of your breach of this clause.

12.4 Dad Hours reserves the right, but not the obligation, to review, edit, or remove any Member submissions or comments it considers illegal, offensive, or otherwise inappropriate, including comments posted within the app’s community chat feature.

13. BASIS OF CONTRACT AND ORDERING PROGRAMS

13.1 From time to time, Dad Hours may offer exercise and/or nutrition programs for purchase.

13.2 These Site Terms apply exclusively to every Contract between you and Dad Hours.

13.3 Any quotation, displayed price, order list, or order confirmation issued by Dad Hours constitutes an invitation to treat only. Your placement of an order constitutes an offer to enter into a Contract on these Site Terms.

13.4 A Contract is formed when Dad Hours confirms acceptance of your order and receives payment.

13.5 You must not purchase programs for the purpose of re‑supply. If you are found to have re‑supplied Dad Hours programs or workouts for commercial use, your account may be suspended, and you will be notified in writing.

13.6 Dad Hours may, in its absolute discretion, refuse to accept any order.

14. PRICING AND PAYMENT FOR PROGRAMS

14.1 You agree to pay for programs or services in the manner specified in these Terms and on the Site.

14.2 Prices displayed for programs include GST for Australian members.

14.3 Payment must be made by credit card prior to order confirmation. Access to programs or workouts will not be granted until payment is received.

15. DELIVERY OF ONLINE EXERCISE & NUTRITION PROGRAMS

15.1 Dad Hours will make purchased programs available for access via the Site.

15.2 Any stated period or date for access is an estimate only and does not constitute a contractual commitment.

15.3 Dad Hours will use reasonable endeavours to meet estimated access dates but accepts no liability for any loss or damage arising from failure to meet such estimates.

15.4 You must notify Dad Hours in writing within 72 hours if you are unable to access the programs or if an incorrect program has been supplied.

16. CANCELLATIONS AND REFUNDS

16.1 If Dad Hours is unable to deliver or provide a purchased program, it may cancel your order (even after acceptance) by notice to you, and will refund the purchase price.

16.2 Once an order has been accepted and payment confirmed, no cancellation or suspension by you is binding on Dad Hours.

16.3 You are legally entitled to a refund (or replacement, exchange, or credit note) only in limited circumstances. Proof of purchase must be retained.

16.4 Dad Hours does not otherwise provide refunds. You are advised to choose carefully. Refunds will not be issued for change of mind.

17. USE OF PROGRAMS

17.1 You acknowledge that all programs delivered by Dad Hours via the Site or app are protected by copyright and other intellectual property laws and remain the property of Dad Hours or relevant third‑party suppliers.

17.2 You must not, and must not permit any third party to:

• (a) copy, distribute, transmit, transfer, communicate, disseminate, display, perform, reproduce, publish, license, transfer, or sell programs;
• (b) modify or alter any part of the programs;
• (c) create derivative works from any content, information, software, or programs;
• (d) convert programs or tracks into any electronic format other than the one supplied;
• (e) reverse engineer, decompile, disassemble, or attempt to determine the source code of any program components;
• (f) remove, alter, circumvent, or tamper with any trade marks, copyright notices, protection devices, disclaimers, or legal notices.

18. DISCLAIMER – USE OF ONLINE EXERCISE & NUTRITION PROGRAMS

18.1 Dad Hours does not warrant that programs are free from human or mechanical error, technical inaccuracies, typographical errors, or defects.

18.2 Programs may include material from third‑party authors or suppliers.

18.3 Dad Hours is not responsible for reviewing or verifying the accuracy of third‑party material and, to the fullest extent permitted by law, accepts no liability for such material.

18.4 Dad Hours, its authors, and suppliers may modify programs at any time without notice or liability.

18.5 Dad Hours reserves the right to suspend, remove, or disable access to programs or individual tracks at any time without notice or liability.

19. LIABILITY

19.1 Except as expressly stated in these Site Terms, or any express warranty relating to the programs or services, no term, condition, or warranty is implied into the agreement between you and Dad Hours regarding the quality, merchantability, fitness for purpose, condition, description, design, or performance of the programs or services.

19.2 If you are a consumer, nothing in these Site Terms limits your statutory rights or remedies under the Australian Consumer Law.

19.3 Nothing in these Site Terms excludes, restricts, or modifies the application of any State or Federal legislation that cannot lawfully be excluded, restricted, or modified.

19.4 You acknowledge that you have not relied on any service involving skill or judgment, nor on any advice, recommendation, information, or assistance provided by Dad Hours in relation to the programs, services, or their use or application.