FAQs – Dad Hours

Frequently Asked Questions

Absolutely not! The name Dad Hours stems from getting training done whenever it was possible, whether it was before the sun came up, late in the night or anywhere quickly in between. This program has been designed for ANYBODY, but with a particular focus on those who want to get regular high-quality training in yet are often short of time.
When you sign up, you will prompted to enter card details. Your payment will take place on the day you join and your membership will begin that day also.
Absolutely! We will be sad to see any member go, but we understand everyone has different circumstances. You can cancel at any time. You can manage your membership in the app. Head to your profile, click on 'my programs' and then 'manage subscription'. If you need assistance, reach out to us on email admin@dadhours.com

Most of our workouts will fall somewhere between 10-20 minutes in length but may occasionally stretch out a little longer. Even with multiple pieces for those that have the time, you should be able to complete your session in 60-75 minutes at most.
We don't provide refunds on memberships. If you have a specific concern regarding your payments, please reach out to us by email. As a member, you have full control over your membership. You can change your membership (swap from month to month to annual for example) or cancel at any time in the app. Click on your profile and then "My Programs". Choose your program and then "Manage Subscription"

You can get started with as little as a pair of dumbbells and a skipping rope. We have programming options to suit from this basic set up right up to someone who has access to a full gym. Whilst having all the bells and whistles is fun, it certainly isn’t a necessity. We have a suggested list of equipment for each track in the menu.

Yes, warm ups are an important part of training. We provide suggestions for warm ups for most tracks.
When you sign up at Dad Hours, and open the app you will receive a welcome message in the chat section (find this at the bottom of the app). If, after you have joined you cannot dowload the app or log in at all, let us know at admin@dadhours.com

The great thing with Dad Hours is you get access to all programs. You can choose how much you would like to do. For example, if you are looking to improve overall fitness, you might prioritise Dad Wod each day and do a Cardio Club workout to mix things up. If you want to improve strength, you might do Dad Wod twice a week and focus on Dad Strength and Dad Bod. If you would like any advice, reach out and we can assist!
We provide workouts on certain days but you can complete them whenever you like. We believe Dad Hours should be flexible to fit your busy lifestyle.

1) Download the Dad Hours app from your favourite app store
2) Log in using the same username and password you created when you signed up
3) You can now open the app and access the workouts
If you are having further technical issues, please feel free to reach out to us at admin@dadhours.com
Once you join and open the app, you will find a welcome message from the team. This can be found opening your messages in the link at the bottom of the app.

If you have recently joined, you will have access to workouts from that day. You won't see workouts from the days before joining. If you have been a member for a while and can't see workouts, the usual reason is you may be looking a few days ahead. All workouts are uploaded for the following week by Sunday evening (Australian time). Check back later and you might see them.

There are no refunds on membership. You can cancel at any time though. To cancel, open the app and click on your profile. Select "My Programs". Click on the program and then "Manage Subscriptions". Here you can cancel or change your membership.
A refund request can be submitted within two weeks of a purchase. Generally, refunds are only given if there is a fault with the item or it is not as described. You can find our refund policy in our helpful links at the bottom of the page. Please email us as admin@dadhours if you need to speak to someone about a return.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer. However, if the item is faulty, all shipping costs will be covered by Dad Hours.

Domestic shipping can take up to 5 business days. If an order is placed before 2 p.m. we will post your items by close of business.

International shipping could take up to 14 business days. It will also depend on the customs in your country.
Shipping rates can vary depending on your region and are calculated at checkout. Shipping is also calculated by the weight of the package. We do our very best to keep shipping costs down.

Yes, we offer free shipping at various times. Be sure to join our mailing list to be the first to hear about special offers through the year such as free shipping.
Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

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